![]() ![]() We are now investigating how we can enhance our ability to detect and address such bugs in advance. "We deeply regret this incident and want to apologise for any inconvenience it may have caused to our customers or to travellers and tourists. "This incident was caused by the Linux bug triggered by the 'leap second' inserted into clocks worldwide on June 30th," said an Amadeus spokesperson. The company said that it was investigating the cause of Sunday's crash and would take any appropriate steps to avoid the situation reoccurring. ![]() That meant that some web systems found their own clocks at odds with external ones.Īmadeus handles more than 3m bookings and 1bn transactions per day for most major airlines worldwide, through a data centre in Germany. ![]() The addition of the extra second occurred as Saturday turned into Sunday in London – which was around midday on Sunday in Australia, and at 5pm Saturday on Pacific Standard Time. The problem came after a weekend when a number of US-based services which rely on Amazon's cloud services were knocked out for hours due to power failures in the Seattle company's servers after tropical storm Debby hit the US on Saturday. ![]()
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